Privacy Policy

Frighton Logistics

Last updated: 26/12/2025

Frighton Logistics (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

Company Name: Frighton Logistics

Business Type: Transport & Logistics Services

Operating Area: United Kingdom

Email: info@freightonlogistics.co.uk

Phone: 020 3488 3072

Registered Address: Timber yard Ashlyn farm North Weald Epping CM16 6RZ


2. Information We Collect

We may collect and process the following personal data:

a) Information You Provide

  • Full name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Pickup and delivery addresses
  • Payment and billing details
  • Any information you provide when contacting us or booking services

b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Date and time of visits

This data is collected using cookies and similar technologies.


3. How We Use Your Information

We use your personal data to:

  • Provide and manage our transport and logistics services
  • Process bookings and payments
  • Communicate with you regarding services or enquiries
  • Improve our website and customer experience
  • Meet legal and regulatory obligations
  • Prevent fraud and ensure security

We only use your data where there is a lawful basis to do so.


4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual necessity – to provide our services
  • Legitimate interests – to operate and improve our business
  • Legal obligation – compliance with UK law
  • Consent – where you have given explicit permission

5. Data Sharing

We do not sell or rent your personal data.

We may share your data with:

  • Payment processors
  • IT and website service providers
  • Accountants, legal advisers, or insurers
  • Regulatory authorities where required by law

All third parties are required to handle your data securely and lawfully.


6. Data Storage & Security

  • Your data is stored securely using appropriate technical and organisational measures
  • Access to personal data is restricted to authorised personnel only
  • We take reasonable steps to protect data from loss, misuse, unauthorised access, or disclosure

7. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfil the purposes outlined in this policy
  • To comply with legal, accounting, or regulatory requirements

When data is no longer required, it is securely deleted or anonymised.


8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.


9. Cookies

Our website uses cookies to enhance user experience and analyse website performance.

You can control or disable cookies through your browser settings.

For more details, please refer to our Cookie Policy (if applicable).


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Frighton Logistics