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Terms & Conditions

Frighton Logistics

Last updated: 26/12/2025

These Terms and Conditions (“Terms”) govern the use of the website and services provided by Frighton Logistics (“we”, “us”, “our”). By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

1. Company Information

Company Name: Frighton Logistics

Business Type: Transport & Logistics Services

Operating Area: United Kingdom

Email: info@freightonlogistics.co.uk

Phone: 020 3488 3072

Registered Address: Timber yard Ashlyn farm North Weald Epping CM16 6RZ

2. Services Provided

Frighton Logistics provides transport and logistics services including but not limited to:

  • Goods transportation
  • Courier and delivery services
  • Logistics support and coordination
  • Commercial and private transport solutions

All services are subject to availability and confirmation.

3. Booking & Service Acceptance

  • All bookings are subject to acceptance by Frighton Logistics.
  • A booking is only confirmed once agreed in writing, by email, message, or invoice confirmation.
  • We reserve the right to refuse or cancel any booking at our discretion.

4. Pricing & Payments

  • Prices are agreed prior to service commencement.
  • All prices are in GBP (£) unless stated otherwise.
  • Payments must be made in full within the agreed timeframe.
  • Late payments may result in service suspension or cancellation.

We reserve the right to charge additional fees for:

  • Waiting time
  • Delays caused by the client
  • Changes to delivery instructions
  • Additional labour or mileage

5. Cancellations & Refunds

  • Cancellations must be communicated as early as possible.
  • Late cancellations may be subject to a cancellation fee.
  • Refunds, if applicable, will be processed at the company’s discretion based on incurred costs.

6. Client Responsibilities

Clients are responsible for:

  • Providing accurate delivery and collection information
  • Ensuring goods are properly packed and safe for transport
  • Declaring fragile, hazardous, or high-value items
  • Ensuring access to collection and delivery locations

Frighton Logistics shall not be responsible for delays or damages caused by incorrect or incomplete information.

7. Liability & Damages

  • Frighton Logistics will take reasonable care of goods during transit.
  • We are not liable for indirect, incidental, or consequential losses.
  • Liability for loss or damage is limited to the extent permitted by UK law.
  • Claims must be reported within 24 hours of delivery.

We are not liable for delays or failures caused by:

  • Traffic conditions
  • Weather
  • Mechanical issues
  • Force majeure events
  • Third-party actions

8. Insurance

  • Standard insurance coverage applies where applicable.
  • Additional insurance must be requested in advance if required.
  • High-value goods must be declared before transport.

9. Website Use

  • Website content is for informational purposes only.
  • You must not misuse, copy, or reproduce website content without permission.
  • We reserve the right to modify or remove content at any time.

10. Data Protection & Privacy

We handle personal data in accordance with UK GDPR and Data Protection Act 2018.

For full details, please refer to our Privacy Policy.

11. Intellectual Property

All website content, logos, branding, and materials belong to Frighton Logistics and must not be used without prior written consent.

12. Amendments

Frighton Logistics reserves the right to update or amend these Terms at any time. Updated Terms will be published on the website and effective immediately.

13. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Frighton Logistics

Privacy Policy

Terms & conditions